FAQ

Frequently Asked Questions

Use this guide from burtsbees to review frequently asked shopping questions. This page applies specifically to burtsbeoe.shop.

How burtsbees handles contact options
Customers using burtsbeoe.shop can rely on the following burtsbees guidance about contact options. How can I contact you?
Email Support@burtsbeoe.shop, call 541-367-3881, or write to 6345 N Moore Ave, Portland, Oregon, 97217, United States.

burtsbees: returns and exchanges
This returns and exchanges section covers orders and visits through burtsbeoe.shop for burtsbees. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

Our approach at burtsbees to return shipping
This return shipping section covers orders and visits through burtsbeoe.shop for burtsbees. Who pays return shipping?
burtsbees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

How burtsbees handles tracking
For burtsbees customers at burtsbeoe.shop, this section explains tracking. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout.

burtsbees: products
Customers using burtsbeoe.shop can rely on the following burtsbees guidance about products. What products do you offer?
We offer Crock-Pot. Current availability, product details, options, and prices are shown on each product page.

Our approach at burtsbees to delivery timing
The following delivery timing guidance applies to the burtsbees storefront at burtsbeoe.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

What burtsbees customers should know about shipping cost
burtsbees publishes this shipping cost guidance for customers using burtsbeoe.shop. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

Details from burtsbees on payment methods
This payment methods section covers orders and visits through burtsbeoe.shop for burtsbees. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

What burtsbees customers should know about refund timing
This refund timing section covers orders and visits through burtsbeoe.shop for burtsbees. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbeoe.shop
Phone: 541-367-3881
Physical address: 6345 N Moore Ave, Portland, Oregon, 97217, United States