Shipping

Shipping Policy

This burtsbees page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to burtsbeoe.shop.

What burtsbees customers should know about delivery issues
Customers using burtsbeoe.shop can rely on the following burtsbees guidance about delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@burtsbeoe.shop or 541-367-3881. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How burtsbees handles processing and transit
Customers using burtsbeoe.shop can rely on the following burtsbees guidance about processing and transit. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What burtsbees customers should know about delivery area
The following delivery area guidance applies to the burtsbees storefront at burtsbeoe.shop. Orders can be shipped only to addresses within the United States. Standard shipping is free.

burtsbees: returns after delivery
For burtsbees customers at burtsbeoe.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, burtsbees also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from burtsbees on tracking and addresses
This tracking and addresses section covers orders and visits through burtsbeoe.shop for burtsbees. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbeoe.shop
Phone: 541-367-3881
Physical address: 6345 N Moore Ave, Portland, Oregon, 97217, United States